Careers at CareCove

Business Development Manager

Own growth and partnerships for CareCove in Kolkata—build trusted relationships, generate qualified leads, and convert families into long-term care relationships.

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Key responsibilities

• Own the end-to-end sales cycle: lead qualification, consultation, proposal, and closure.
• Build and manage partnerships (clinics/hospitals/diagnostics/senior communities/housing societies/NGOs).
• Convert inbound leads (website/phone/email/WhatsApp referrals) into paying customers.
• Plan and execute local outreach initiatives (talks, events, workshops, wellness camps).
• Maintain disciplined tracking of leads, follow-ups, and outcomes; share weekly pipeline updates.
• Gather market intelligence and feed back insights to improve messaging, offers, and packaging.

Requirements

• 4+ years experience in business development / sales / partnerships (healthcare/services preferred).
• Strong relationship-building skills; comfortable with consultative, trust-based selling.
• Good communication skills (Bengali + English preferred; Hindi a plus).
• High ownership, consistent follow-through, and empathy for seniors and families.

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Receptionist & Office Operations Manager

Be the first human connection for families and seniors. Manage calls and inquiries, qualify leads, schedule appointments, and keep day-to-day office operations running smoothly.

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Key responsibilities

• Handle phone calls, WhatsApp inquiries, and email coordination with warmth and professionalism.
• Capture and qualify inbound leads; maintain accurate lead logs and follow-up schedules.
• Coordinate appointments, consultations, and internal handoffs between teams.
• Manage daily office routines: visitors, vendors, supplies, basic documentation and filing.
• Maintain daily/weekly reporting on calls, follow-ups, and appointments scheduled.

Requirements

• 2+ years experience in front-desk / receptionist / office administration (services/clinic/hospitality preferred).
• Excellent Bengali communication; English required; Hindi a strong plus.
• Calm phone etiquette, strong listening skills, and disciplined follow-through.
• Comfortable with basic tools: email, WhatsApp Web, and simple spreadsheets.

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Experienced Caregivers

Provide compassionate and reliable support to seniors at home—focused on safety, dignity, daily routines, companionship, and basic caregiving assistance.

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